Terms & Condition

Welcome to Bharatiya Utsav! By using our website and services, you agree to comply with and be bound by the following terms and conditions. Please review them carefully before making any purchases.

  1. Introduction

These Terms and Conditions govern your use of the Bharatiya Utsav website and the purchase of any products from it. By accessing this website and placing an order, you accept these terms in full.

  1. Eligibility

You must be 18 years or older to use our website and make purchases. By using this site, you confirm that you have the legal capacity to enter into this agreement.

  1. Products
  • We offer a wide range of festival items, including decorations, gifts, puja essentials, and more.
  • Product descriptions and images are for illustrative purposes only. While we strive to be as accurate as possible, there may be slight variations in color or design.
  • All products are subject to availability. In case an item is out of stock, we will notify you promptly and may offer an alternative or a full refund.
  1. Pricing and Payment
  • All prices are in INR (Indian Rupees) and include applicable taxes unless stated otherwise.
  • We reserve the right to change prices at any time without prior notice. However, prices of confirmed orders will not be affected.
  • Payment must be made through the available payment options (credit card, debit card, UPI, net banking, etc.). Orders will be processed only after payment confirmation.
  1. Order Confirmation

Once you place an order, you will receive an email confirming the details of your order. Please check this confirmation carefully, and contact us immediately if there are any discrepancies.

  1. Shipping and Delivery
  • We offer all-India delivery with trusted shipping partners.
  • Shipping charges and estimated delivery times will be provided at checkout, depending on your location.
  • We aim to dispatch orders within 2-3 business days, and delivery times may vary depending on your region. Delays caused by unforeseen circumstances (e.g., weather, strikes) are not our responsibility.
  • In case of delivery to remote areas, additional time or charges may apply.
  1. Returns and Refunds
  • If you are not satisfied with your purchase, you may return the product within 7 days of delivery for a refund or exchange, provided the product is unused, undamaged, and in its original packaging.
  • To initiate a return, please contact our customer support team with your order details.
  • Certain items (like custom-made or perishable products) may not be eligible for returns. Please refer to individual product pages for more details.
  • Refunds will be processed within [7-10] business days of receiving the returned item.
  1. Cancellation Policy
  • Orders can be canceled before they are dispatched by contacting us promptly.
  • If the order has already been dispatched, you can refuse delivery or follow our return process after receiving the item.
  1. Limitation of Liability
  • Bharatiya Utsav is not liable for any direct, indirect, incidental, or consequential damages that may result from the use of, or inability to use, our website or services.
  • We do not guarantee that the website will be error-free or uninterrupted. In case of technical difficulties, we will try to resolve them as quickly as possible.
  1. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Bharatiya Utsav and is protected by copyright laws. Unauthorized use or reproduction of any content is prohibited.

  1. Privacy Policy

Your personal information is handled according to our Privacy Policy. By using our website, you agree to the collection and use of your information as outlined in the policy.

  1. Changes to Terms and Conditions

We reserve the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on the website. It is your responsibility to review the terms regularly.

  1. Governing Law

These terms and conditions are governed by the laws of India. Any disputes arising out of your use of our website or purchase of products will be subject to the exclusive jurisdiction of the courts in Kekri (Rajasthan).

If you have any questions or concerns regarding these Terms and Conditions, please contact us at customersupport@bharatiyautsav.com

By using our website and services, you agree to these Terms and Conditions. Thank you for shopping with Bharatiya Utsav!